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PR: DHL Supply Chain and Nespresso expand collaboration into UK & Ireland

PR: DHL Supply Chain and Nespresso expand collaboration into UK & Ireland
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DHL Supply Chain and Nespresso expand collaboration into UK & Ireland

  • Extension of global logistics and e-commerce fulfilment partnership dating back to 2014
  • Contract to include UK & Ireland market for the first time and foster standing partnerships in Italy, Brazil, Malaysia and Taiwan
  • Blend of robotics and manual operations a key driver for Nespresso selecting DHL

11 August 2022: DHL Supply Chain, the world’s leading contract logistics provider, is extending its strategic partnership with Nestlé Nespresso S.A, the company announced today. Building on a relationship dating back to 2014, DHL will now also provide logistics and fulfilment services in the UK and Republic of Ireland (ROI). The existing partnerships between DHL and Nespresso in Italy, Brazil, Malaysia and Taiwan will continue.

“Having successfully supported Nespresso in some of its key markets since 2014, we’re delighted to be extending our relationship to cover the UK and Ireland for the first time,” said Saul Resnick, CEO of DHL Supply Chain UK&I. “Today’s news is a great vote of confidence in our people and the quality of our logistics and e-fulfilment service provided globally over the past eight years. We look forward to further building on this great partnership.”

From Q1 2023, DHL will handle all warehousing across Nespresso’s e-commerce and network of retail boutiques in the UK & ROI. Projected to handle six million orders in year one alone, the UK operation will be based in a dedicated omnichannel facility in Coventry. It is equipped with state-of-the-art automation, with a BREEAM rating of 'excellent' thanks to extensive environmental features including solar panels, electric charge points and air source heat pumps. The Irish operation will be based in Dublin.

In all markets, DHL will manage key aspects of the supply chain, including storage, warehousing and picking and packing of individual orders.

“I am delighted that we will be working with DHL from next year. With their warehousing expertise, innovative automation technology and a strong focus on delivering sustainable operations and services, DHL is the ideal supply chain partner for Nespresso UK & Ireland. Together, we will deliver on Nespresso’s ambitions to further build our premium quality of service and achieve joint success,” added Jan Süßmeir, Customer Care & Services Director at Nespresso UK & ROI.

The blend of robotics and manual input across the operation was a key driver in Nespresso’s decision to partner with DHL. To meet the brand’s ambitious growth plans, DHL will employ both ‘spider’ and collaborative robots to scale up at short notice, without requiring additional labour. Robot pickers are able to process up to eight times faster than manual handling. Meanwhile, colleagues at the site will have the opportunity to upskill in automation management.

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For further information please contact:

DHL Team at Another Word

Phone: +44 (0) 203 176 0148

E-mail: DHLSupplyChain@anotherword.com

DHLThe logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfilment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 81 billion euros in 2021. With sustainable business practices and a commitment to society and the environment, the Group makes a positive contribution to the world. Deutsche Post DHL Group aims to achieve zero-emissions logistics by 2050.

About Nestlé Nespresso SA

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee. The company works with more than 140,000 farmers in 18 countries through its AAA Sustainable Quality™ Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance, the program helps to improve the yield and quality of harvests, ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022, Nespresso achieved B Corp™ certification - joining an international movement of 5,000+ purpose-led businesses that meet B Corp’s high standards of social and environmental responsibility and transparency.

Headquartered in Vevey, Switzerland, Nespresso operates in 81 countries and has over 13'000 employees. In 2021, it operated a global retail network of 802 boutiques.

For more information, visit the Nespresso corporate website: www.nestle-nespresso.com

Mit freundlichen Grüßen / With kind regards

Deutsche Post DHL Group