USU Product Suite receives international ITIL certificate PinkVerifyTM Service Support Enhanced
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Moeglingen, 27th June, 2007. USU´s product suite Valuemation has been officially certified as ITIL compatible by Pink Elephant, an independent IT service management education and consulting provider. The current software version Valuemation 3.1 has received the certificate "PinkVerifyTM Service Support Enhanced". This testifies: Valuemation supports the world-wide de facto standard for ITIL best practices comprehensively. Implementing ITIL service and support processes has become a critical factor for enterprises, as their success and performance are increasingly dependent from IT technology. Thus, almost all major enterprises have aligned their IT processes with ITIL in the meantime.
"The ITIL best practices have become widely accepted. Thus, the Certification of Valuemation 3.1 by Pink Elephant is an important milestone for us. The enhancement of ITL supports the connection of business processes with IT services. The value added contribution of IT is strongly emphasized by ITIL. This fortifies our strategic alignment as a software provider for Business Service Management", declares Bernhard Oberschmidt, Chief Executive Officer of USU AG.
As the single world-wide certification program, PinkVerifyTM awards software solutions that support ITIL core processes sustainably. After extensive assessment and validation, Pink Elephant certifies that the Valuemation modules for Incident, Problem, Change, Configuration and Service Level Management have unrestricted compatibility with the ITIL requirements. This is emphasized impressively by the newly received certificate "PinkVerifyTM Service Support Enhanced" for Valuemation 3.1.
Valuemation is a modular, integrated suite of standard products for Business Service Management. Being a crucial information platform, Valuemation links applications, organizational structures, interfaces and technologies with business processes at the junction between technical and commercial world. With its specializations in Infrastructure, Service, Incident/Problem/Change and Finance Management, USU offers all aspects of an ITIL compliant BSM from one source. According to an analysis of research group Forrester, USU belongs to the five leading providers of IT Asset Management software.
USU AG. The Knowledge Business Company
For 30 years, we as a software company, in line with our maxim that "The market is knowledge", have been developing future-oriented application solutions, products and consulting expertise with which our customers have translated their knowledge into real added value.
Valuemation, for example. With Valuemation, our customers obtain a comprehensive overview of their IT processes and IT infrastructure and are in a position to transparently present, allocate and actively control their IT costs. More than 500 customers use this family of products to manage more than 30 million IT assets.
KnowledgeMiner, for example. We use the KnowledgeMiner technology either in the form of an integrated research and navigation system or as a portal solution to activate all of an organization´s knowledge. With KnowledgeMiner, a call and service center solves more than 10,000 individual problems and questions every day. Departments like Quality Control, Production or Marketing accelerate their core processes and increase their quality as a result.
For three decades, our customers have been convinced by our ability to mold industry sector know-how, technology expertise and specific user requests into integrated software systems. Long-standing partnerships connect USU with market leaders in all areas of the economy. USU AG is a subsidiary company of USU Software AG (ISIN DE 000A0BVU28), which is quoted in both the Prime Standard of the German Stock Exchange and Gate-M of the Baden-Wuerttemberg stock exchange in Stuttgart.
end of announcement euro adhoc 27.06.2007 11:10:23
Further inquiry note:
USU AG
Corporate Communications
Dr. Thomas Gerick
Tel.: +49 (0) 71 41 / 48 67 440
Fax: +49 (0) 71 41 / 48 67 909
e-Mail: t.gerick@usu.de
www.usu-ag.com
Branche: Software
ISIN: DE000A0BVU28
WKN: A0BVU2
Index: CDAX, Prime All Share, Technologie All Share
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