EANS-News: Valuemation 4.2 Receives International ITIL® Certification
-------------------------------------------------------------------------------- Corporate news transmitted by euro adhoc. The issuer/originator is solely responsible for the content of this announcement. -------------------------------------------------------------------------------- Company Information/Certification Möglingen (euro adhoc) - For more than ten years, the internationally recognized and well-integrated Valuemation product line from USU AG has impressed the market with its preconfigured best practices based on the ITIL® standard. This confidence has been demonstrated once again by the successful certification of the latest version, Valuemation 4.2, by both the APM Group Ltd. and Glenfis AG, the licensed assessor and partner of the APM Group (APMG) for Europe. The experts at Glenfis AG conducted a thorough, detailed product review of the Valuemation software suite. During this examination, Valuemation was checked for compliance with the basic requirements of the British Office of Government Commerce (OGC) as well as the APMG function chart. Its ability to meet additional implementation and practical-usage requirements was also investigated. These comprehensive reviews confirmed the following: Valuemation fully meets the strict international accreditation standards established by the APM Group. "This certification gives our existing and potential customers additional security and extra peace of mind since they know that the conformance of Valuemation´s core service management processes with ITIL® standards and its support for them have been confirmed by independent experts," said Sven Wilms, Executive Vice President at USU AG. The ITIL® certification was issued for a total of ten core IT service management processes: incident management, problem management, change management, release management, service asset and configuration management, finance management, service catalogue management, service portfolio management, request fulfillment and knowledge management. In this context, the knowledge-management discipline is covered by the product USU KnowledgeCenter 5.4. In 2009, Valuemation 3.6 - in conjunction with USU KnowledgeCenter 4.8 and ZIS System 5.3 - was already attested to have the highest level of ITIL® compliance as per ITIL® v2 und ITIL® v3 by the team of ITIL® experts at Pink Elephant, the highly regarded American provider of ITIL® consulting and certification services. The APM Group Ltd is a leading accreditation, certification and examination body with worldwide recognition. As part of its strategic partnership with the British Office of Government Commerce (OGC) the APM Group also issues licenses granting the use of OGC trademarks, which include the one for ITIL®. The IT Infrastructure Library (ITIL®) is a collection of best practices that describe the most effective approaches to IT service management and represents the de facto international standard in this area. This press release is also available for download at http://www.valuemation.com and http://www.usu-ag.com About USU AG. Founded in 1977, USU offers strategies, consulting, software solutions and services for achieving comprehensive integration of knowledge and experience into business workflows and applications within organizations. Market leaders from every sector of the international economy create transparency with USU applications, while also becoming more competitive, cutting costs and reducing their risks. With its three business areas, USU is Europe´s largest provider of IT and knowledge management solutions. With its Valuemation® product line, USU offers a high-quality portfolio for supporting IT Management and Service Management, one whose merits have been recognized by leading market analysts around the world. This modular, highly integrated suite covers all disciplines for achieving ITIL®-compliant Business Service Management. With it, our customers can obtain a comprehensive overview of their IT processes and IT infrastructure, allowing them to transparently chart, track, allocate and actively manage their IT costs. With KnowledgeCenter technology, customers can activate and leverage all the knowledge resources within their organizations. This broad, comprehensive application bundles all the various communications and information channels on one central platform. With the support of intelligent knowledge bases from USU, call and service centers efficiently provide accurate, individualized answers to over 25 million inquiries per year. By developing and maintaining complex, customer-specific applications, USU experts can combine user-requested features, sector-specific knowledge and technological expertise to create individual, customized solutions. Our core competencies also include process and system integration based on service-oriented architecture (SOA) as well as deployment of knowledge and employee portals, from initial planning to ultimate placement in service. USU AG is a subsidiary of USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Segment of the German Stock Exchange (DAX) in Frankfurt. For further information, please go to: http://www.usu-ag.com Further inquiry note: Gerick Thomas end of announcement euro adhoc -------------------------------------------------------------------------------- company: USU Software AG Spitalhof D-71696 Möglingen phone: +49 (0)7141 4867 0 FAX: +49 (0)7141 4867 20 mail: investor@usu-software.de WWW: http://www.usu-software.de sector: Software ISIN: DE000A0BVU28 indexes: CDAX, Prime All Share, Technology All Share stockmarkets: free trade: Hannover, Berlin, München, Hamburg, Düsseldorf, regulated dealing: Stuttgart, regulated dealing/prime standard: Frankfurt language: English
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