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Marc Cain opens new showroom in New York City and launches US webshop
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Stories about E-Commerce
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Marc Cain expands its webshop to eight new countries
morenShift: The customer experience is more powerful than advertising, say consumers
London (ots/PRNewswire) - New guide shows how bringing delivery management and the post-purchase experience together can fuel customer loyalty and business growth Almost two-thirds of consumers confess that a positive brand experience is more likely to win them over than great advertising.[1] In a world where the online retail space is growing increasingly crowded, ...
morenShift urges retailers to react as UK rate of returns hits 35%
London (ots/PRNewswire) - A new study by nShift and DeliveryX examines the importance of returns in ecommerce after £4.2bn worth of goods were sent back in 2023 Returns provide retailers with a golden opportunity to differentiate and improve customer loyalty. That's the view from nShift, the global leader in delivery & experience management (DMXM), which has released a new report looking at how increasingly influential ...
moreFocus on the delivery experience to drive growth, nShift urges mid-size retailers
London (ots/PRNewswire) - New nShift guide outlines the digital innovations that will help ambitious businesses stand out and grow fastest Deliveries are a make-or-break factor for online shoppers: they rarely buy again from retailers that get deliveries wrong. Growing numbers of up-and-coming, mid-size retailers are focusing on building the best delivery experience to ...
morenShift study pinpoints five steps to success for retailers ahead of peak shopping season
London (ots/PRNewswire) - - 95% of shoppers have abandoned their cart - 63% of shoppers say delivery choice is the most important factor when shopping online - High delivery costs compel 62% of shoppers to abandon purchases With retailers' preparations for peak shopping season well underway, nShift, the world leader in delivery & experience management (DMXM) software, ...
moreDelivery experience more important to online shoppers than loyalty perks or flexible payment, says new nShift report
London (ots/PRNewswire) - - The right delivery options and order tracking matter more to new and returning ecom customers than loyalty schemes, perks and payment options - 85% of shoppers expect to find a clear returns policy and 72% expect a choice of delivery options - By contrast, loyalty schemes are important to ...
morenShift: Turn a world of boxes into a world of opportunity with Delivery & Experience Management (DMXM)
London (ots/PRNewswire) - - The hidden opportunities in ecommerce deliveries: done well 2/3 of customers will shop again - nShift calls on retailers to place Delivery & Experience Management (DMXM) at the heart of the ecommerce customer experience - Combining delivery management and post-purchase experience ...
morenShift: Report finds delivery is the biggest barrier for buying internationally
London (ots/PRNewswire) - The Consumer Home Delivery Report, sponsored by nShift, found a marked decline in UK consumers buying from overseas because of concerns relating to delivery and returns UK consumers are put off from buying goods from international retailers due to concerns relating to delivery and returns according to a new report by IMRG. The Consumer Home ...
morenShift: Delivery experience key to Black-Friday success
London (ots/PRNewswire) - - Retailers must prepare their infrastructure now, to ensure consumer choice during peak season - The "summer sales" season presents a great opportunity to test infrastructure ahead of peak - Retailers should embrace popular PUDO (pick up / drop off) options The speed and convenience of the delivery is more important to Black Friday shoppers than deals and discounts, according to research. ...
morenShift: Disjointed delivery processes multiply retail risks
London (ots/PRNewswire) - With deliveries the "new battleground" for retail, new nShift report calls investment in future-ready delivery management A disjointed delivery process could prevent retailers thriving in today's ecommerce environment, warns a new report. nShift, the global leader in parcel delivery management software, is encouraging retailers and warehouses to deliver a seamless end-to-end delivery process, to ...
moreReliable delivery process essential for the supply chain of the future, says nShift
London (ots/PRNewswire) - In Retail Week's "Supply Chain 2025" report, nShift explains how "book and print" capabilities are shaping the future of ecommerce delivery Reliable technology is the key to building a supply chain fit for the future, according to nShift's contribution to a new report. Retail Week's "Supply Chain 2025" report, sponsored by nShift, explores how ...
morenShift: Delivery management holds the keys to customer conversions and retention
London (ots/PRNewswire) - nShift releases four strategies to increase conversions and revenue in online and multi-channel retail Continued ecommerce growth is likely to lead to lower customer loyalty and increased cart-abandonment rates. Brands need to double down on the customer experience to maintain market share, claims nShift, the global leader in parcel delivery ...
moreMatkahuolto expands its partnership with nShift to improve customer experiences and expand internationally
London (ots/PRNewswire) - The Finnish logistics company expects the domestic parcel market to grow by 50% by 2027 Finnish logistics company, Matkahuolto, predicts the domestic parcel market will grow by 50% by 2027. As a result, it is investing €25m to improve its customer experience and the services it offers ...
morenShift partners with Fin to bring zero-emissions deliveries to UK customers
London (ots/PRNewswire) - British final mile delivery company enables retailers to reduce carbon footprint and provide customers with a sustainable shopping experience Retailers in the UK can offer customers a new zero-emissions delivery option when it comes to final mile delivery of their products. nShift, the global leader in parcel delivery management software, has ...
morenShift: Delivery choices can help retailers improve conversions by 20%
London (ots/PRNewswire) - As research finds cart-abandonment rates reach 70%, nShift has launched a new ROI calculator to help retailers calculate their return on checkout investment Online retailers risk losing revenue and customers as the proportion of online shopping carts abandoned at checkout continues to rise. nShift, the global leader in delivery management ...
moreA focus on deliveries early in the year can help retailers drive up peak season performance, says nShift
London (ots/PRNewswire) - Retailers should use "groundwork quarter" at the start of the year to ensure they have the right infrastructure for "golden quarter" in place "A lack of delivery options at checkout" and "unclear returns policies" could be denting retailers' peak-season profits, warns a new guide by nShift, ...
moreA focus on deliveries early in the year can help retailers drive up peak season performance, says nShift
London (ots/PRNewswire) - Retailers should use "groundwork quarter" at the start of the year to ensure they have the right infrastructure for "golden quarter" in place "A lack of delivery options at checkout" and "unclear returns policies" could be denting retailers' peak-season profits, warns a new guide by nShift, ...
morenShift: 80% of shoppers seek sustainability as retailers set their sights on global expansion
London (ots/PRNewswire) - nShift releases three tips on implementing emissions-minded expansion Four out of five consumers prefer to buy from environmentally friendly brands.[1] As retailers look to make the most of international growth opportunities, they need to take real and demonstrable action to manage their carbon footprint. nShift, the global leader in delivery ...
morenShift finds consumers rush to return presents post-Christmas on 'returns Wednesday'
London (ots/PRNewswire) - Data compiled between 25th – 31st December found Wednesday 27th to be the most popular day for returns. With returns requests up 17% compared to 2022, retailers need strategies to mitigate the revenue hit from handling returns Consumers rush to return unwanted gifts shortly after Christmas, according to new data from nShift, the global ...
morenShift unveils Emissions Tracker, helping retailers reduce last mile emissions and fulfil reporting needs
London (ots/PRNewswire) - New carbon emissions tracking tool compiles trustworthy data on CO2 emissions from transport at the individual shipment level, helping retailers demonstrate net-zero progress to customers Aids compliance with EU Corporate Sustainability Reporting Directive (CSRD), coming into force in 2024 ...
morenShift study finds cash-conscious UK shoppers prefer free delivery over speedy shipments
London (ots/PRNewswire) - - 69% of UK consumers polled opt for free delivery, even if it means a longer wait - 58% agree they would buy again from retailers who deliver efficiently - Over 40% have abandoned purchases for lack of the right delivery options A survey of over 1000 UK consumers, commissioned by nShift, the global leaders in delivery management software, in ...
morenShift research finds delivery options top the wish list for Black Friday shoppers
London (ots/PRNewswire) - Shoppers rank shipping and delivery options higher than loyalty programs, discount codes, and special packaging when Black Friday shopping 70 percent of Black Friday shoppers look for free deliveries, alongside low product prices, before buying, a poll by nShift, the global leader in parcel delivery management, has found. The survey of almost ...
morenShift: IMRG study finds retailers' delivery and returns propositions are crucial to winning custom
London (ots/PRNewswire) - The Delivery Service index (DSi), sponsored by nShift, examines the importance and impact to retailers of getting the post-purchase experience right A new report by IMRG, which analysed the sites of 370 UK retailers, has revealed insights around delivery and returns offerings, including: - ...
moreKeynote 2023: myWorld announces future innovations in the shopping area
moreAUTODOC brings in Amazon expert for EU Category Management
moreVisa, COS and the United Repair Centre unite to make more sustainable choices everyone's must-have
London (ots/PRNewswire) - The first experiment partners for Visa's Recommerce Behavioural Insights Lab will be COS and United Repair Centre, in conjunction with the Ellen MacArthur Foundation, Mindworks and Twig, to support sustainable consumer choices and the transition to a circular economy. - 92% of people ...
moreTrendyol and PASHA Holding sign an agreement for a joint venture in the Azerbaijan market
Istanbul (ots) - Trendyol, the leading e-commerce platform in Türkiye and one of the largest technology companies in Europe, has today announced that it is entering the Azerbaijan market. With an agreement signed with Baku-based PASHA Holding, one of the largest conglomerates in the Caucasus region, to establish a joint venture company to provide e-commerce services ...
moremyWorld expands in Asia
moreInvestis Digital Releases New Commerce Report
New York, NY (ots) - --News Direct-- Investis Digital, a leading global digital communications company, announced today the publication of a new report that helps businesses navigate the rapidly evolving commerce landscape. The company’s Global Connected Commerce Insights Report examines the key trends that are shaping the direction of global commerce in 2023 amid economic uncertainty. The report asserts ...
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