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PM: DHL und Allegro gehen strategische Zusammenarbeit für Zustellservices in Polen ein / PR: DHL and Allegro enter strategic cooperation for delivery services in Poland
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Stories about Kunde
nShift: The customer experience is more powerful than advertising, say consumers
London (ots/PRNewswire) - New guide shows how bringing delivery management and the post-purchase experience together can fuel customer loyalty and business growth Almost two-thirds of consumers confess that a positive brand experience is more likely to win them over than great advertising.[1] In a world where the online retail space is growing increasingly crowded, ...
morenShift urges retailers to react as UK rate of returns hits 35%
London (ots/PRNewswire) - A new study by nShift and DeliveryX examines the importance of returns in ecommerce after £4.2bn worth of goods were sent back in 2023 Returns provide retailers with a golden opportunity to differentiate and improve customer loyalty. That's the view from nShift, the global leader in delivery & experience management (DMXM), which has released a new report looking at how increasingly influential ...
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PM: Social Media Shopping auf dem Vormarsch: DHL gibt Einblicke in neuste Trends im E-Commerce / PR: Bracing for the social media shopping phenomenon: DHL on the latest trends in e-commerce
2 Documentsmore nShift: Retailers risk lower cart conversions when they rely on limited carrier capacity
London (ots/PRNewswire) - New nShift report encourages online retailers to transform the delivery experience with multi-carrier capability Online retailers risk reputational damage and lower cart conversions if they attempt to outsource their delivery experience to just one or a small group of carrier companies. This is the warning from nShift, the world's leading ...
moreFocus on the delivery experience to drive growth, nShift urges mid-size retailers
London (ots/PRNewswire) - New nShift guide outlines the digital innovations that will help ambitious businesses stand out and grow fastest Deliveries are a make-or-break factor for online shoppers: they rarely buy again from retailers that get deliveries wrong. Growing numbers of up-and-coming, mid-size retailers are focusing on building the best delivery experience to ...
morenShift study pinpoints five steps to success for retailers ahead of peak shopping season
London (ots/PRNewswire) - - 95% of shoppers have abandoned their cart - 63% of shoppers say delivery choice is the most important factor when shopping online - High delivery costs compel 62% of shoppers to abandon purchases With retailers' preparations for peak shopping season well underway, nShift, the world leader in delivery & experience management (DMXM) software, ...
moreDelivery experience more important to online shoppers than loyalty perks or flexible payment, says new nShift report
London (ots/PRNewswire) - - The right delivery options and order tracking matter more to new and returning ecom customers than loyalty schemes, perks and payment options - 85% of shoppers expect to find a clear returns policy and 72% expect a choice of delivery options - By contrast, loyalty schemes are important to ...
morenShift: Turn a world of boxes into a world of opportunity with Delivery & Experience Management (DMXM)
London (ots/PRNewswire) - - The hidden opportunities in ecommerce deliveries: done well 2/3 of customers will shop again - nShift calls on retailers to place Delivery & Experience Management (DMXM) at the heart of the ecommerce customer experience - Combining delivery management and post-purchase experience ...
morenShift: Report finds delivery is the biggest barrier for buying internationally
London (ots/PRNewswire) - The Consumer Home Delivery Report, sponsored by nShift, found a marked decline in UK consumers buying from overseas because of concerns relating to delivery and returns UK consumers are put off from buying goods from international retailers due to concerns relating to delivery and returns according to a new report by IMRG. The Consumer Home ...
morenShift: Delivery experience key to Black-Friday success
London (ots/PRNewswire) - - Retailers must prepare their infrastructure now, to ensure consumer choice during peak season - The "summer sales" season presents a great opportunity to test infrastructure ahead of peak - Retailers should embrace popular PUDO (pick up / drop off) options The speed and convenience of the delivery is more important to Black Friday shoppers than deals and discounts, according to research. ...
morenShift: Disjointed delivery processes multiply retail risks
London (ots/PRNewswire) - With deliveries the "new battleground" for retail, new nShift report calls investment in future-ready delivery management A disjointed delivery process could prevent retailers thriving in today's ecommerce environment, warns a new report. nShift, the global leader in parcel delivery management software, is encouraging retailers and warehouses to deliver a seamless end-to-end delivery process, to ...
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PM: DHL erweitert sein Angebot für die Paketzustellung in Schweden und investiert in Paketautomaten / PR: DHL expands parcel delivery offering in Sweden with investment in parcel locker network
2 Documentsmore nShift: Delivery management holds the keys to customer conversions and retention
London (ots/PRNewswire) - nShift releases four strategies to increase conversions and revenue in online and multi-channel retail Continued ecommerce growth is likely to lead to lower customer loyalty and increased cart-abandonment rates. Brands need to double down on the customer experience to maintain market share, claims nShift, the global leader in parcel delivery ...
moreMatkahuolto expands its partnership with nShift to improve customer experiences and expand internationally
London (ots/PRNewswire) - The Finnish logistics company expects the domestic parcel market to grow by 50% by 2027 Finnish logistics company, Matkahuolto, predicts the domestic parcel market will grow by 50% by 2027. As a result, it is investing €25m to improve its customer experience and the services it offers ...
moreA focus on deliveries early in the year can help retailers drive up peak season performance, says nShift
London (ots/PRNewswire) - Retailers should use "groundwork quarter" at the start of the year to ensure they have the right infrastructure for "golden quarter" in place "A lack of delivery options at checkout" and "unclear returns policies" could be denting retailers' peak-season profits, warns a new guide by nShift, ...
moreA focus on deliveries early in the year can help retailers drive up peak season performance, says nShift
London (ots/PRNewswire) - Retailers should use "groundwork quarter" at the start of the year to ensure they have the right infrastructure for "golden quarter" in place "A lack of delivery options at checkout" and "unclear returns policies" could be denting retailers' peak-season profits, warns a new guide by nShift, ...
morenShift: 80% of shoppers seek sustainability as retailers set their sights on global expansion
London (ots/PRNewswire) - nShift releases three tips on implementing emissions-minded expansion Four out of five consumers prefer to buy from environmentally friendly brands.[1] As retailers look to make the most of international growth opportunities, they need to take real and demonstrable action to manage their carbon footprint. nShift, the global leader in delivery ...
morenShift finds consumers rush to return presents post-Christmas on 'returns Wednesday'
London (ots/PRNewswire) - Data compiled between 25th – 31st December found Wednesday 27th to be the most popular day for returns. With returns requests up 17% compared to 2022, retailers need strategies to mitigate the revenue hit from handling returns Consumers rush to return unwanted gifts shortly after Christmas, according to new data from nShift, the global ...
morePress release: STADA strikes partnership with CR Sanjiu in China to drive growth of its cough and cold portfolio
One documentmorePress release: PreZero Launches Online Tool for Evaluating Packaging
One documentmoreMedia Frankfurt and Fraport launch their own survey platform for passengers
moreKeynote 2023: myWorld announces future innovations in the shopping area
moreLyoness International AG and Lyoness Europe AG: Insolvency proceedings initiated for both companies - national companies to continue operations as before
London/Verona (ots) - Insolvency proceedings have been commenced in respect of Lyoness International AG and Lyoness Europe AG, both of which are officially headquartered in Buchs, Switzerland. The insolvency proceedings pertain solely to these two companies. The Lyoness national companies, which operate a shopping ...
moremyWorld on a global expansion course
moreTechnische Universität München
Spectrum of apps shrinks after ban on personalized ads
TECHNICAL UNIVERSITY OF MUNICH NEWS RELEASE First empirical study on impact of targeted advertising ban Spectrum of apps shrinks after ban on personalized ads • Data collection in free apps to be regulated• Ban at Google Play Store led to significantly fewer apps for children • Researchers recommend increasing users' willingness to pay for apps A ban on using apps to collect data in order to personalize advertising ...
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PM: DHL Online Shopper Survey: 95 Prozent der Online-Kunden brechen Kauf ab, wenn die Zustelloption nicht passt / PR: DHL Online Shopper Survey: 95% of online shoppers abandon a purchase if their preferred delivery option is not available
2 Documentsmore AUTODOC brings in Amazon expert for EU Category Management
moremyWorld Asia opens new headquarters in Kuala Lumpur
moreTrendyol and PASHA Holding sign an agreement for a joint venture in the Azerbaijan market
Istanbul (ots) - Trendyol, the leading e-commerce platform in Türkiye and one of the largest technology companies in Europe, has today announced that it is entering the Azerbaijan market. With an agreement signed with Baku-based PASHA Holding, one of the largest conglomerates in the Caucasus region, to establish a joint venture company to provide e-commerce services ...
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